Frequently Asked Questions (FAQ)

Welcome to the sarasgames.com FAQ section! Here, we’ve answered some of the most common questions to help you shop with ease.


1. How do I place an order?

Simply browse our categories, add items to your cart, and proceed to checkout. You’ll need to create an account or log in to complete your purchase.


2. What payment methods do you accept?

We accept major credit/debit cards, UPI, net banking, and other secure online payment options. All payment details are processed securely.


3. Can I cancel or change my order?

You can cancel or modify your order before it is dispatched by contacting our customer support at +91 8437637440 or [email protected].


4. What is the delivery time?

We aim to deliver your order within 24 to 48 hours depending on your location and product availability.


5. Do you deliver to my area?

We currently deliver within Jaipur and surrounding areas. Please check our delivery coverage on the website or contact support for details.


6. What if I receive damaged or incorrect items?

Please contact us within 48 hours with photos of the issue. We will arrange for a replacement or refund promptly.


7. Can I return perishable items?

Perishable items cannot be returned unless they arrive damaged or spoiled. Please report any issues within 48 hours of delivery.


8. How do I track my order?

After placing your order, you will receive a tracking link via email or SMS to monitor your delivery status.


9. Do you offer discounts or promotions?

Yes! We regularly offer discounts and seasonal promotions. Subscribe to our newsletter to stay updated.


10. How do I contact customer support?

You can reach us via: